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Friday, March 16, 2012

Who's to blame when IT breaks?

There's always a reason why things break in data centers, and the powers that be can usually find someone to blame -- whether that someone is an IT operations staff member, an OEM, a systems integrator or a third-party service provider.

Often, the offender leaves clear fingerprints, such as a mislabeled component or a process that wasn't updated. Some incidents are clearly due to the oversights of multiple parties.

Source: http://podcasts.infoworld.com/d/data-center/whos-blame-when-it-breaks-188468?source=rss_infoworld_top_stories_

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